![]() Update the software: Connect the device to a computer and download the latest software updates from the TomTom website.Charge the device: Ensure that your TomTom is sufficiently charged by connecting it to a power source using the USB cable that came with the device.Soft Reset: Try a soft reset by holding the power button for about 15 seconds until the device restarts.If your TomTom GPS device is stuck in recovery mode, there are a few steps you can try to resolve the issue: If none of these steps work, contact TomTom customer support for further assistance. ![]() The device will then reset to its factory settings.When the progress bar appears on the screen, quickly press and release the power button four times.Press and hold the power button again until the TomTom logo appears.Press and hold the power button until the device turns off.To perform a factory reset, follow these steps: This will erase all data on your device, so make sure to back up any important information before proceeding. Perform a factory reset: If none of the above steps work, perform a factory reset on your device.Update your device: Use the TomTom Home software to update your device to the latest firmware version.Reinstall TomTom Home software: Uninstall the current version of TomTom Home software on your computer and then reinstall the latest version from the TomTom website.If you are using a USB hub, try connecting directly to your computer’s USB port. Try a different USB port: Connect your TomTom device to a different USB port on your computer to see if that helps.Then, press and hold the power button again until the TomTom logo appears. Reset your TomTom device: Press and hold the power button until the device turns off. ![]() If your TomTom device is stuck in recovery mode, there are a few steps you can take to try and fix the issue.
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